Privacy policy

Information we collect

When you contact Safeguard through this website, by email or by telephone, we may collect information such as your name, organisation, email address, telephone number, location and information you choose to provide about your enquiry.

Our website may also collect standard technical information such as browser type, device information, pages visited, approximate location and website usage information through normal server logs, analytics or cookies where these services are enabled.

How we use your information

We may use personal information to respond to enquiries, understand your requirements, provide or discuss our services, manage customer and business relationships, improve our website and services, maintain security and meet applicable legal or regulatory requirements.

We do not ask visitors to submit passwords, alarm codes, access credentials, detailed response instructions or other highly sensitive security information through the public website contact form.

Disclosure of information

Safeguard does not sell personal information.

Information may be disclosed to service providers or professional advisers where reasonably required to operate our website, communications, business systems or services, or where disclosure is required or authorised by law. Where appropriate, we expect service providers handling information on our behalf to protect it appropriately.

Cookies and website analytics

This website may use cookies or similar technologies to support website functionality, understand website usage and improve the visitor experience. Your browser may allow you to block or delete cookies. Some website functions may operate differently if cookies are disabled.

Security and retention

Safeguard takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Personal information is retained only for as long as reasonably required for the purpose for which it was collected, for legitimate business purposes, or as required by law.

Access and correction

You may contact Safeguard if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date. We may need to verify your identity before responding to a request.

Third party websites

Our website may contain links to third-party websites. Safeguard is not responsible for the privacy practices or content of external websites, and you should review their privacy policies where appropriate.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements. The current version will be published on this page.

Contact us

If you have a question about this Privacy Policy or the way Safeguard handles personal information, please contact us:

Safeguard Security Group
National Head Office
Level 1, 346 Ferntree Gully Road
Notting Hill Victoria 3168
Telephone: 1300 799 779
Email: info@safeguard-security.com.au

Last updated: August 2026